Big G's Warranty Statement

Big G tries to do a good job of designing and programming his software.  Sometimes the program you ordered just does not work on your equipment, or does not do what you want it to.

Big G offers a 30 day money back guarantee on all his software.  There are a few stipulations, however:

• If you purchased my software from one of my dealers, you will have to return it to that dealer for a refund.  If you return it to me, and I have no record of having sold it to you, I will have to send you a letter asking you where you purchased it.  Then I will have to contact that dealer and arrange a refund. It is much easier and quicker if you return it to the place you purchased it.

• The program CD and manual must be returned to me in as new condition.

• Big G will not refund your shipping cost either way.  In other words, all shipping is on you.

• The return period is 30 days from the purchase date.  It is not reasonable to expect me to take a return 3 mos or 6 mos or a year after the purchase.   If you purchase the program during your off season, do not wait until next season to try it to see if you like it.

• Please enclose a note with the return explaining briefly why you are returning it.  If you have suggestions for improving the program, I would appreciate receiving them.  I keep a file of suggestions and include many of them in the next revision of the product.

• Please enclose a copy of the invoice with the return.  This will greatly speed the refund process.